
Frequently Asked Questions
When will my order arrive?
When will my order arrive?
Orders are prepared within 1-3 days. Delivery time in Spain is 5-7 working days. You will receive a confirmation email with a tracking number.
How long does it keep water cold?
How long does it keep water cold?
Up to 24 hours for cold beverages and up to 12 hours for hot beverages. The vacuum-sealed double-wall insulation creates a thermal barrier that doesn't rely on external materials. Tested at an ambient temperature of 20°C.
What if I don't like it? Can I return it?
What if I don't like it? Can I return it?
Of course. You have 30 days from receipt to return the product. Contact us by email and we will process a full refund in less than 48 hours. No fine print.
Is it dishwasher safe?
Is it dishwasher safe?
We recommend hand washing with warm water and mild soap. Dishwashers can damage the insulation long-term due to heat and harsh detergents. With hand washing, your Nitrova will last a long time without losing performance.
Does the lid close well and not leak in my backpack?
Does the lid close well and not leak in my backpack?
Yes. The hermetic sealing system has been tested to guarantee zero leaks when horizontal or upside down. Carry it in your backpack with complete confidence.
Tired of the same old boring bottles?
Why choose us? Compare and decide
If your water turns lukewarm halfway through your workout, and your backpack always gets wet from the leaky cap... You don't have to worry about that because at NITROVA we have the solution.